4:16 P.M. UPDATE:
(WBNG) -- NYSEG has responded to Cuomo's call for an investigation.
The company's official statement is, "We remain 100 percent focused on restoring power to customers impacted by the tropical storm."
(WBNG) -- Governor Andrew Cuomo announced Wednesday the State Department of Public Services will launch an investigation into NYSEG for "failing" to prepare for Tropical Storm Isaias, which barreled up the east coast Tuesday.
According to the NYSEG Power Outage Map, thousands are without power as of noon Wednesday in the eastern parts of the state.
Verizon, PSEG Long Island, Con Edison, Central Hudson Gas & Electric, and Orange and Rockland Utilities were also called out by the governor.
Cuomo called their performance to address Tuesday's storm "unacceptable."
"We know that severe weather is our new reality and the reckless disregard by utility companies to adequately plan for tropical storm Isaias left tens of thousands of customers in the dark, literally and figuratively," Cuomo said in a press release sent to 12 News.
On Tuesday, over 2,000 customers in Broome County were without power as Tropical Storm Isaias made its way through the area. The majority of those customers were in Whitney Point and the surrounding areas. Power was restored to them around 5 p.m. Tuesday.
12 News reached out for comment from NYSEG and is awaiting to hear back.