DICKINSON (WBNG) — Communication is key in New York State’s Department of Transportation Region 9 facility.
DOT officials say whatever happens in the seven counties in the region on the road, the information goes to the facility.
It then goes to 511 NY, where road conditions can be tracked.
“These people in this operation center are very efficient and they take their work very seriously to make sure that the traveling public can travel safely,” said Dave Hamburg with the New York State Department of Transportation.
The facility has eight employees working in different shifts. It’s a 24/7, 365 days of the year type of job.